Yes. Ottawa Bluffs items are individually handmade using carefully selected fibers and materials. Because each piece is created by hand, no two items will be exactly alike. These natural differences are part of what makes each Ottawa Bluffs item unique.There is no AI at Ottawa Bluffs!

Your item will closely reflect the product shown, but slight differences should be expected. Fiber texture, pattern placement, shape, color variation, and other details may differ from one handmade piece to another. Colors may also appear slightly different depending on lighting, photography, and your screen settings.

Materials and fiber information will be included in the individual product description whenever available. Because our items are handmade, the materials used may vary between products or collections. Please review the product listing carefully before purchasing.

We cannot guarantee that our products or workspaces are completely free from allergens, pet dander, fragrances, natural fibers, or other materials that may cause sensitivity. Customers with allergies or material sensitivities should contact us at hello+allergies@ottawabluffs.com before placing an order.

Approximate measurements will be provided in the product description whenever size is relevant. Because each item is handmade, minor differences in measurements may occur.

Please contact us at hello+faq@ottawabluffs.com. We will get you an answer as quickly as possible.